In using shopping services of www.radheylasweets.com customers are deemed to have accepted the terms and conditions listed below.

By placing an order the client is authorizing the company to pass on the order to the respective merchant / vendor and make sure the product is delivered to the given address.

Radheylalsweets.com reserves the right to add, delete, alter or modify these terms and conditions at any time. The Customer is therefore advised to read carefully these terms and conditions each time he or she uses the shopping service of Radheylalsweets.com.

All prices are in Indian Rupees and the products are delivered in the respective cities as selected by the customer.

The normal delivery time of the product ordered is between 10:00 am to 05:00 pm.

For the items delivered by the courier their respective policies apply

The Company will not be responsible for any loss or damage/delay direct to the consignment or consequential, caused due to incorrect address, any act of God, such as accidents, any natural calamity, war, riot, commotion, strike, Local/Political Disruptions, Air / Rail / Road Disruptions / Delay or any other cause whatsoever beyond the control of the Company. No claim for loss / damage / delay will be entertained by the Company in such events

National or local disruption in air or ground transportation networks, mechanical problems to modes of transport or machinery or patent defects or inherent vice in the contents of the consignment.

Radhey lal Sweets shall try its best for prompt delivery.

The expected time of delivery for all domestic deliveries is 4-5 days from the time it is picked up from Vendor's shop, depending on the location.

The expected time of delivery for all International deliveries is 6-8 days from the time it is picked up from Vendor's shop, depending on the location. Delayed/early delivery for whatever reason shall not entitle the customer for any damages or compensation.

The product/services provided on this site are without warranties of any kind. Radhey lal Sweets does not warrant that the products/services offered will be exactly similar, error free, or that the defects will be corrected.

Products shown are indicative only. The accessories shown are not a part of the product unless categorically mentioned. The actual arrangement of any gift products will vary due to variability of contents across different destinations.

In an event the ordered products are not available in the selected city / town; they will be replaced with available products of equal or higher value.

While Radheylalsweets takes great effort to ensure prompt possible delivery of fresh products, Radheylalsweets shall not be responsible for the degradation in the condition of perishable items due to late delivery.

While Radheylalsweets ensures to deliver best quality products it is not responsible if the quality of the product does not match the expectation of the recipient.

Orders once placed cannot be cancelled or changed.

Radheylalsweets will deliver exactly the same products displayed on its web pages However, in certain unavoidable circumstances arising due to non availability of products from indicated sources, it reserves the right to change the source and deliver approximately similar kind of product. If similar kind of product is not available, RadheylalSweets will inform the sender to change the order or wait until it becomes available.

Radhey lal sweets will not charge more than the prices mentioned on its web pages but in certain unavoidable circumstances it reserves the right to change the prices anytime, without any prior notice and charge the sender accordingly.

The sender is bound to above terms and conditions once he/she places the order. The sender should read the above terms and place the order with Radheylalsweets only if they are acceptable by him/her.

In the unlikely event of a dispute relating to the services of Radheylalsweets.com, the dispute shall be subjected to the jurisdiction of Lucknow (India) courts

The Customer will provide full address with pin code number and telephone number for all consignments booked for easy identification.

The Customer agrees to reimburse the Company on demand any payment incurred by the Company towards Octroi /Entry Tax charges, Sales Tax, Airport / Railway station. Demurrage Charges or any Penalty related to any of the aforesaid or for Non Submission of Various Government Forms / Road Permits any Other Government Levies for any consignment booked by the Customer.

Company agrees to provide proof of deliveries to the Customer against the consignments booked and delivered; as a soft copy as provided by the logistics company and not the physical copy however not providing of such proof will not be pre-condition for payment to the Company by the Customer, in the interim should a requirement arise for a dispute/assurance of delivery, company would provide the necessary records in soft format as provided by logistics company.

The customer undertakes and agrees with the company, that they shall not permit any other person who has an interest in the consignment to bring a claim or action against us arising from the carriage, even though we may have been negligent or in default and if a claim or action is made, customer will indemnify us against the consequences of the claim or action and the cost and expenses we incur in defending it.

No Delivery locations other than those mentioned on DHL/Blue Dart's website will be served.

*Our service provider DHL suspended the services for UK, Canada, Australia and New Zealand.